Setting Up 'given_name' Claim in Azure for Usernames Sync

Ensuring seamless synchronization of usernames with Microsoft profiles is crucial for a smooth experience within a Single Sign-On (SSO) linked to Azure, particularly in ticket management scenarios. By configuring the ‘given_name’ claim, we enhance the accuracy of username display, mitigating reliance on email addresses and addressing potential name field issues effectively.

Find the given steps to set up the ‘given_name’ claim.

1. Go to Azure Portal > App registrations > Locate your app > then navigate to the Token Configuration section.
2. Within the Token Configuration section, locate the option to Add an optional claim.
3. Select the ‘given_name’ claim from the available options. This claim contains the user’s given or first name.
4. Click Add to save the addition of the ‘given_name’ claim to your Azure AD app.