How to add custom field to the webform or widget

To add the custom fields in the webform, please follow the below steps.

1. Create the required custom fields under the ticket field with the necessary field type and add them to the ticket form. Refer to the mentioned articles to learn how to create custom fields and add them to the ticket form.
   How to Create New Custom Field
   How to Add a New Custom Field to a Ticket Form

2. After adding a custom field to the form, go to Admin > Web Forms > Open the required webform and select the mentioned form option (Contact form with ticket fields) as shown in the screenshot, then click the update button to save the changes.
   

   

3. Once saved, you can copy the embed code and inject it into the website, and the form will show the custom fields.
   

   

To add custom fields in the web widgets, follow the steps below.

Please use the same steps to add a custom field to the widget.

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