How to Add a Personal Agent Signature
As an agent, you can include a personalized signature in all ticket comments and outgoing email notifications. The personalized signature can include text, images, and links.
If you have multiple brands, you can add a separate signature to each brand.
Checkout this video for more details.
Adding a personal agent signature
To add a personal agent signature, follow the given steps:
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Go to the Personal Settings page and select the Signature tab.
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Choose the brand from the dropdown list.
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Add the signature for the selected brand. You can also insert a brand signature by using the brand placeholder.
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Click the Preview option to view the newly added signature.
Note: This signature will be automatically added whenever you open a ticket message or forward activity comment editor.
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You can also set a default signature that applies to all brands.
To learn more about default/common signatures, refer to this article
