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How to Disable Single Sign-On in the Agent and Customer Portals

Published: Nov 30, 2023

Follow the below steps to disable Single Sign-On in the agent and customer portals.

In the agent portal

  1. Go to the Admin > Agent Portal > Login.
  2. Disable the Toggle buttons as shown in below screenshot to disable the SSO in the agent portal.

Agent_Portal_SSO_disable.png

The SSO disable process for the customer portal is similar to the one for the agent portal.

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